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We would love to hear from you
Questions about your skin, your hair or an order. Send us a message and we will respond as soon as we can.
Send us a message
Other ways to reach us
WhatsApp (fastest)
+61 466 411 323
jciebeauty@hotmail.com
Phone
+61 466 411 323
Based in
Perth, WA, Australia Online store, no walk-in address
Response time
Usually within one business day
Frequently asked
How long does shipping take?
Orders are dispatched from Perth within 1–2 business days. Standard delivery is usually 2–6 business days within Australia depending on where you are. Free on orders over $200; a flat $10 applies below that.
Which product should I start with?
Start with a cleanser and one treatment. If you are working on dark marks, that is the Hyper Fade Skin Oil for face or the Radiant Silk Body Lotion for body. If your skin feels stripped or reactive, start with Barrier Revive Serum. Not sure? Message us and describe what is going on.
Are the products suitable for sensitive skin?
The range is formulated to work across skin types. That said, everyone is different, so we always recommend patch-testing a new product on a small area for 24 hours before applying it more widely, especially if your skin is reactive or you are using an active for the first time.
Do you ship outside Australia?
Not at the moment. We currently ship within Australia only. If you are overseas and want something from the range, message us on WhatsApp and we will see what we can do.
Can I return something?
Yes. Unopened products can be returned within 30 days of delivery. For hygiene reasons we cannot accept returns on opened skincare unless the product is faulty. Full details are on our shipping & returns page.